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IMPORTANT INFORMATION - Ancient Warrior will not knowingly sell knives or such articles to anyone under the age of 18 years. Proof of age may be required. If you do place an order and you are under you may face Criminal or Civil prosecution. We reserve the right to refuse to supply goods without explanation at our discretion. The name or 'look' of the sword/dagger/knife in no way implies or suggests that it is suitable for combat. These items are sold for decorative use only. Please be aware that whilst it is not against the law to own such an item, it is an offence to carry a knife in public without good reason. For further information regarding U.K. law please refer to: Offensive Weapons Act 1959, Offensive Weapons Act 1996, The Criminal Justice Act 1988 (offensive weapons) (amendment) Order 2004, Knives Act 1997. Copies can be obtained from HMSO or viewed at www.hmso.gov.uk. We cannot be held responsible for any subsequent changes in the law.
DISCLAIMER - Neither Ancient Warrior, its owners or suppliers accept any responsibility for the loss, damage, or injury resulting from the use of any product sold. Use is at consumers risk. Liability is limited solely to replacement of faulty merchandise. Knowledge of and adherence to local laws and/or statutes is the responsibility of the consumer. Payment for an order constitutes implied agreement with and adherence to these terms.
PRE-ORDERS/RELEASE DATES - We cannot be held responsible for suppliers estimated release dates of new products or the availability of goods. Ancient Warrior has no direct involvement in the dates given for release. Information is passed on in good faith and is accurate at the time we release it. These are constantly under review and updates regarding changes to estimated times of arrival will only be notified on our website at www.battleorders.co.uk - Deposits are accepted to secure new products on a 'first come, first served' basis when they become available. Backorders are accepted for goods out of stock.
Ancient Warrior reserve the right to increase prices at any time, whilst we make every effort to ensure our prices are the most competitive around we do find it necessary to increase prices without giving prior notice to customers.
RETURNS - All returns for whatever reasons must be authorised. We will require the original invoice/receipt or copy thereof as proof of purchase. Please remember that when you sign for goods to check that the packaging is intact and sealed/unopened. Any goods/delivery query/shortage or fault must be notified in writing.
FAULTY RETURNS - Faulty goods must be advised within 7 working days (from the day after receipt of goods) for replacement, in its original packaging and condition. Please contact us so that we can arrange collection. Please advise if you have signed for the goods as damaged with the carrier who delivered the goods.
NON-FAULTY RETURNS/RIGHT TO CANCEL/COOLING OFF PERIOD Goods MUST be UNOPENED and in original packaging for full refund. Cancellation must be advised in writing within 2 days (post, e-mail or fax) with goods returned within 7 days (from the day after receipt of goods). Our delivery service charges are non-refundable. Consumer is responsible for cost of return including appropriate insurance and for ensuring the goods are returned to us in original condition. We are not responsible for damage/loss of goods whilst being returned. Please remember that it is your responsibility to take care of the goods whilst they are in your possession. Goods returned damaged or used will not be accepted and if the goods or packaging are opened/damaged and not saleable 'as new', we reserve the right to seek recompense for the resulting loss in value. Ancient Warrior complies with current legislation with regards to returns, specifically The Customer Protection (Distant Selling) Regulations 2000. i.e. you have the right to return the goods for a refund provided they are completely unopened/unused and returned within 7 working days after the day on which you received them.
OTHER RETURNS - Goods returned without authorisation will be refused.
Payments made via a debit card may require the customer to upload a scan of some form of identification; we accept a valid drivers license or passport. Payment may be taken but will not be processed until validated by a member of staff.
Any orders paid for by a debit card, and that are not followed up by the required ID, will be cancelled and the payment refunded.